ABOUT US

Independent, Australian, Trusted

We are independent, we are Australian and we’ve been driving innovation for over 50 years.

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Independence means we are not beholden to any carrier or external influence, which gives you the peace of mind that you’re getting the best deal for you, and you alone.

As an Australian company we understand the industry, the current conditions, and your challenges intimately, allowing us to create bespoke solutions that suit your needs exactly.

We’ve been leaders in the telecommunications service industry of over 50 years and counting. We continuously innovate and improve our offering to provide the best service, best technology and then combine it with the experience to deliver it in the best way.

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Years of experience

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Independent

Why choose us

What does this mean for you?

We save
you money

We will lower your costs and get you the best value from your telecoms expenses.
Our average return on investment is $28 for every $1 spent with us.

Expert industry guidance

We know our stuff – so you don’t have to. Each of our senior consultants bring 10+ years industry experience. We know where the sector has come from, and when it comes to tech trends our finger is on the pulse!

Independence
you can trust

Our advice is for your benefit - not any carrier’s. If your teleco management services are provided by a major carrier, you might be letting the fox guard the henhouse.

Superior service with a human heartbeat

Our reputation for excellence has been earned from 50+ years of superior service that’s done right first time – every time.

Senior Leadership Team

Alex Nadeau

General Manager

Mike Ryder

Business account manager

Umut Tavli

Head of Products & Services

David Kha

TEMS Delivery Manager

Tom Mooney

Senior Client Manager

Team Members

Viet Tu Vu

Technical Specialist

Mike Brandt

Service Desk Rep

Roberta Mihaly

Logistics Team leader

Bijay Laxmi Maharjan

Reporting Analyst

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Alex Nadeau

GENERAL MANAGER

“Get your own independent and professional advice from industry experts.”

Alex has been with Teleresult since 2013 and General Manager for the past four years. His pursuit of knowledge is complemented by a recently completed eMBA, as well as various certifications in ITIL, CRM, and Microsoft Cloud Protection.

With a 20-year career in Australia and Canada, Alex has a rich background in the telecommunications sector, having held roles at IBM, Asciano, and Bell Mobility. Alex has orchestrated large-scale enterprise mobility projects, managing over 10,000 devices for individual clients. He has also worked closely with industry giants like Microsoft, Symantec, Google, Apple, Samsung and Jamf.

His specialist skills lie in enterprise mobility, fostering robust business relationships and translating complex business needs into effective enterprise solutions. Alex always ensures exceptional service quality and a proactive response to business requirements.

In Alex’s spare time he can be found with his car on race circuits around Sydney.

Mike Ryder

Business account manager

“Regularly review and optimise your service plans to make sure you’re getting the most value out of your telco services.”

Mike has more than 30 years’ experience in IT in both technical, marketing and sales roles. He’s worked with major vendors such as Cisco, Alcatel, Oracle, Teradata and NEC. As well as major carriers such as British Telecom, Telstra and Optus.

As a Business Account Manager, Mike’s focus is on developing and nurturing relationships with key clients, gaining an in-depth understanding of their business goals and challenges.

Mike provides oversight of key client projects, overseeing stakeholder engagement, project plans, and ensuring timely, on-budget delivery of outcomes.

Mike’s drive lies in effective, customer centric communication, he believes in establishing long-term partnerships with clients.

In his spare time Mike volunteers with NSW SES, gets out on his E-bike and plays golf (not at the same time!)

Umut Tavli

Head of Products & Services

“Let the professionals look into it for you”

Umut joined Teleresult in 2022, before that he had an impressive career as a System Analyst and Business Development Manager, whose specialist skills lay in automating reporting and analysis.

He’s our go to guy for resolving any system bugs, improving inhouse infrastructure and automating processes, developing custom offerings for clients, streamlining reporting and building dashboards and databases.

When he’s not impressing us with his ability to make our client’s lives easier, you’ll find him swimming or at the gym.

David Kha

TEMS Delivery Manager

“Identify the savings”

With a background in insurance and biotechnology, David found his way to managing telco costs for Australian Hearing. Eventually moving into Business Analyst/Project Manager roles.

David’s worked with countless Government and ASX organisations to manage and reduce their ICT expenses, upgrade network technology and provide insights into spend and waste, finally finding his way to Teleresult in 2022.

David loves helping people improve their financial standing.

Tom Mooney

Senior Client Manager

“Understanding your telecommunications contracts is critical, you must ensure you extract the most value from the agreement.”

Tom has been with TeleResult for 8 years, having gained valuable experience working with Telstra Partners previously on mobile enquiries and MDM enrolment.

Tom is our expert account manager, his customer service skills are second to none, and he makes sure all client deliverables are completed on time and communicated effectively.

When he’s not keeping staff briefed on the latest tasks, Tom can be found reading, cooking and spending time with friends and family.

Viet Tu Vu

Technical Specialist

“Always be proactive and always be willing to listen.”

Viet joined TeleResult in 2019, his expertise in EMM and UEM and experience with Microsoft Azure Administrator and Google Android Enterprise quickly saw him move up to a specialist role.

He now manages the EMM environments for our clients, providing Level 3 support, and platform changes and deployments. Internally, he manages onboarding/offboarding and provisioning of devices and guidance on all things EMM.

When not at work, Viet likes keeping up to date with the latest developments in science, technology and gaming.

Mike Brandt

Service Desk Rep

“Power cycle the handset”

Mike got his start in the industry repairing mobile devices in New Zealand in the 90s. He then moved into sales, eventually ending up in Sydney.

Having worked for a number of major Australia telcos, Mike started working on the Teleresult service desk in 2017.

If you need help with your mobile device or tablet he’s the guy to ask, he supports large enterprise and government clients daily with problem solving and advice.

When he’s not solving your IT problems, Mike’s playing the harmonica, kite flying, sailing, reading or playing video games.

Roberta Mihaly

Logistics Team leader

“Build relationships with trust, communication and personalisation.”

Before joining TeleResult, Roberta worked in HR for the public and private sector for more than 15 years.

Roberta’s personalised and pragmatic approach to working with customers, along with her cross-cultural understanding and ability to build relationships is key to her role at Teleresult.

Roberta plays a pivotal role in creating a team centric environment, ensuring the office has a fun and collaborative culture.

In her spare time Roberta loves boot camps, spin classes and Pilates.

Bijay Laxmi Maharjan

Reporting Analyst

“Avoid unwanted telco charges”

After getting her start in the Nepalese banking industry, Bijay’s Masters in Telecommunications Management lead him to TeleResult in 2018.

Bill validation, disputing incorrect charges with carriers and reporting optimisation are where Bijay can lend the most support. But she’s also great at onboarding new clients and preparing type function plans.

When she’s not disputing your incorrect charges, Bijay loves gardening, cooking and playing table tennis.